Privacy Policy | PrimaryCite
Privacy Policy

Privacy built around clear use, not hidden resale.

PrimaryCite collects only the information needed to respond to enquiries, evaluate visibility-check requests, and provide GEO strategy services. We do not sell personal information.

Last updated: 3 May 2026
Overview

What this policy covers.

This Privacy Policy explains how PrimaryCite collects, uses, stores, and protects information submitted through this website.

It applies to information submitted through contact forms, free AI visibility check requests, email enquiries, newsletter forms if used, and ordinary website analytics.

PrimaryCite is based in Darwin, Northern Territory, Australia, and works with B2B companies competing for visibility in the US, Australia, and other English-language markets.

Information Collected

Information you may provide.

Enquiry information

When you contact PrimaryCite, you may provide information such as:

  • Name
  • Email address
  • Company name
  • Website URL
  • Role or job title
  • Message or enquiry details

Visibility-check information

When you request a free AI visibility check, you may provide information such as:

  • Company category or industry
  • Target market
  • Main competitors
  • Current SEO or content context
  • What you want AI engines to understand about your brand

Technical website information

The website may collect basic technical information through hosting, analytics, security, or form tools.

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website
  • Approximate location derived from technical data

Email and communication data

If you email PrimaryCite or reply to a message, your communication may be stored for normal business purposes.

  • Email address
  • Email content
  • Attachments you choose to send
  • Conversation history related to your enquiry
How Information Is Used

Information is used to respond, assess, and provide services.

PrimaryCite may use submitted information to respond to enquiries, assess visibility-check requests, prepare relevant observations, provide consulting services, improve website performance, and maintain business records.

PrimaryCite does not sell personal information to advertisers, data brokers, or unrelated third parties.

Visibility-check note: Information submitted for a free AI visibility check may be used to review your public website, public brand presence, public search/AI visibility, and relevant public competitor context. PrimaryCite does not require private customer data to conduct an initial visibility snapshot.

Sharing and Service Providers

When information may be shared.

PrimaryCite may use trusted third-party service providers to operate the website, receive form submissions, manage email, analyse website performance, protect the website, or deliver consulting services.

These providers may process limited information only as needed to perform their function.

Examples of service providers

  • Website hosting providers
  • Email providers
  • Form or CRM tools
  • Analytics tools
  • Security or anti-spam tools

Legal or safety reasons

PrimaryCite may disclose information if required by law, regulation, legal process, or to protect rights, security, users, or the operation of the website.

Cookies and Analytics

Website analytics may use cookies or similar technologies.

The website may use cookies, analytics scripts, server logs, or similar technologies to understand website usage, improve performance, prevent abuse, and measure content effectiveness.

You can usually control cookies through your browser settings. Blocking cookies may affect some website functionality.

Retention and Security

Information is kept only as long as reasonably needed.

Retention

PrimaryCite keeps information for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, comply with legal obligations, or resolve disputes.

Security

PrimaryCite takes reasonable steps to protect submitted information. However, no website, email system, or internet transmission is completely secure.

Your Choices

You may request access, correction, or deletion.

You may contact PrimaryCite to request access to personal information held about you, ask for correction, request deletion where appropriate, or unsubscribe from non-essential communications.

To make a privacy request, email .

International Context

PrimaryCite works across markets.

PrimaryCite is based in Australia but may work with clients, prospects, service providers, or tools located in other countries.

By submitting information through this website, you understand that information may be processed or stored in locations outside your country, depending on the systems used to operate the website and provide services.

Children

This website is intended for business users.

PrimaryCite does not knowingly collect personal information from children. This website is intended for business, professional, and organisational enquiries.

Policy Updates

This policy may be updated.

PrimaryCite may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.